![]() ![]() I have a future cruise credit with Crystal. However, if that cruise was booked with a future cruise credit, that credit will be returned to the guest's Crystal Society account. What do I do?Ĭrystal states those passengers with booked cruises who paid in cash (not a future cruise credit) will be offered refunds automatically to the original form of payment. I have a future cruise booked with Crystal. It is possible an investment company – or even another river or ocean cruise operator – could acquire Crystal's river assets and operate them as scheduled. (The 2022 European river cruise season typically begins in March.)įor now, Crystal has announced it will pause its European river cruises through the end of May 2022. What about Crystal's European river cruises?Ĭrystal's European river cruise fleet is not operating, as is standard at this time of year. So while itineraries beyond April 29, 2022, remain available, the future of the company is not guaranteed at this point, unless an investor were to financially rescue the line. Crystal says the line is still in the process of drawing up exact plans for its ships. Ocean sailings are canceled through April 29, 2022.Īll three cruise ships will be laid up at the end of their current cruises. However, Crystal is only temporarily pausing its operations into the spring – at least for now. Passengers will disembark and will be flown home from Miami, Aruba, and Ushuaia, Argentina. Is Crystal Cruises no longer sailing?Ĭrystal announced Wednesday that its three vessels currently in operation – Crystal Symphony, Crystal Serenity and the line's new expedition vessel, Crystal Endeavor – will cease operations. However, that dramatically affects Crystal, as the line is a subsidiary of Genting and, as such, is also out of money.Ĭoupled with a global pandemic that is still hobbling the financial health of the travel and cruise sectors, the economic situation at Genting Group became unviable in a hurry. Technically, Crystal Cruises' parent company, Malaysia-based Genting Group, is bankrupt. ► Celebrity Cruises, Royal Caribbean: Cancel cruises as COVID spreads Is Crystal Cruises bankrupt? ► Cruising during COVID-19: Cancellation, refund policies vary by cruise line Here's what cruisers need to know about the current situation with Crystal Cruises: What happens when a cruise line goes bankrupt? It's a scenario Cruise Critic has explored extensively – and one that does offer some hope for those passengers who have booked with Crystal Cruises in terms of recouping their money. The line becomes the first cruise operator face significant financial and operational difficulties in 2022, and the first since the collapse of several lines in spring and summer 2020 as the COVID-19 pandemic severely restricted travel around the globe. After the intrepid path through the Northwest Territories, the ship will make several stops in Greenland then make its way down the Atlantic toward the U.S.Following the collapse of parent company Genting Group, luxury cruise, expedition and river operator Crystal Cruises has announced it will cease sailings on a temporary basis while its executive team examines options for it to continue operations, Cruise Critic reports. Helmed by Captain Birger Vorland (also Norwegian-born), Crystal Serenity has 980 passengers on board and boasts multiple restaurants, two swimming pools, a casino, and a cigar bar. An icebreaking vessel, the RSS Ernest Shackleton, will join the ship in Ulukhaktok, Canada. To detect ice in its path, Crystal Serenity is equipped with an arsenal of tools, including ice radar and a specialized ice-navigation program. The first-ever expedition through the passage-six men in a 45-ton fishing boat-was led by Norwegian explorer Roald Amundsen just over 100 years ago. The 32-day sold-out journey-which was planned over the course of three years-began last Monday in Anchorage, Alaska, and this week the ship enters Canada’s Northwest Passage, an Arctic region that has historically been too ice-filled for such an enormous vessel to pass through. The 820-foot, 68,000-ton Crystal Cruises vessel was built in 2003 and refurbished in 2013, but this month it’s making history. Luxury cruise ship Crystal Serenity is on her maiden voyage through the Northwest Passage, headed to New York City. ![]()
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